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Service Eligibility and Legal Notice

We operate 390k for adults in regions where local law permits real-money casino and sportsbook access. Availability depends entirely on your jurisdiction, and you confirm eligibility when you create an account.

Jurisdiction-dependent accessAdult verification requiredbKash, Nagad, Rocket regionsLive casino and slots

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POLICY CONTACT

Reach Our Legal and Compliance Team

Questions about service eligibility, account restrictions, or our legal framework can be directed to our policy and compliance channels. We respond to formal requests during business hours and maintain records of all correspondence.

Team online

Email Legal Desk

Send eligibility questions, account-access disputes, or documentation requests to our compliance address. We aim to reply within two business days with next steps or clarification.

Live Chat Escalation

Our live chat can escalate legal and policy matters to the compliance team if you need immediate routing. Chat agents cannot provide legal advice but will log your query formally.

Written Notice Address

Formal legal notices, takedown requests, or regulatory correspondence should be sent to our registered address. Include your account reference and the nature of your request for faster handling.

Who Can Access the Platform

390k Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

390k provides casino games, live tables and sportsbook markets to adults in jurisdictions that permit online real-money gaming. We do not provide legal advice about your local law. You are responsible for confirming that your participation complies with all applicable statutes, regulations and municipal rules in

1
your place of residence and use. When you register an account, you represent that you are at least eighteen years of age and that you are legally permitted to use real-money gaming services in your location. If your jurisdiction prohibits or restricts such services, you must
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not create an account or deposit funds. We reserve the right to verify your location, request identity documentation, suspend or close accounts, and void transactions if we determine that access from your region is prohibited or if the information you provided is false or incomplete. Payment
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rails including bKash, Nagad and Rocket are available in supported regions only; their presence does not imply that service is lawful in every area where those payment methods operate. We may withdraw service from any region at any time if legal, regulatory or operational conditions change.
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You agree to indemnify us for any claims arising from your breach of local law or misrepresentation of your eligibility.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY HANDLING

How We Manage Legal and Compliance Data

We collect identity documents, location signals, payment records and account activity to verify eligibility and meet our own operational requirements. Data handling, retention periods and your rights are detailed in our Privacy Policy; this section covers the legal-compliance aspects.

Identity Verification

We may request government-issued ID, proof of address, or payment-source documentation before approving withdrawals. Documents are stored securely and reviewed by our compliance team to confirm age and jurisdiction eligibility.

Location Monitoring

We use IP geolocation, device signals and payment-origin data to detect account access from restricted regions. If your location changes to a prohibited jurisdiction, we will suspend your account and may forfeit balances.

Retention and Deletion

We retain verification records, transaction logs and correspondence for regulatory and dispute-resolution purposes, typically five years. You may request deletion after account closure, subject to legal retention obligations we cannot waive.

Policy Updates

We reserve the right to amend this legal notice, our terms of service, and our eligibility rules at any time. Continued use of your account after changes are posted constitutes acceptance of the revised terms.

Common Legal and Eligibility Questions

We do not publish a jurisdiction whitelist. You confirm eligibility when you register. If local law prohibits real-money gaming, you must not create an account or deposit funds, regardless of technical access.

Your account will be suspended when our systems detect access from a prohibited location. Outstanding balances may be forfeited or returned at our discretion, minus any disputed wagers or bonus abuse.

No. Using tools to disguise your location violates our terms and will result in account closure and forfeiture of funds. We monitor for proxy, VPN and data-center IP ranges actively.

We verify age, location and payment-source legitimacy before processing withdrawals. This protects both you and our platform from fraud, underage access and money-laundering risk, and is standard practice across licensed operators.

You do. We do not provide legal advice. Consult a qualified attorney in your region if you are uncertain whether participation is lawful. Your registration represents that you have confirmed your own eligibility.

Email our compliance desk with your account reference and the nature of your request. We will respond within two business days with the documents or a timeline for deletion, subject to legal retention requirements.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoCrash Dynamite Info390K Glossary

Service Eligibility and Legal Notice

Reach Our Legal and Compliance Team

Email Legal Desk

Live Chat Escalation

Written Notice Address

How We Manage Legal and Compliance Data

Identity Verification

Location Monitoring

Retention and Deletion

Policy Updates

Common Legal and Eligibility Questions

01 How do I know if 390k is available in my region?

02 What happens if I move to a restricted region after opening my account?

03 Can I use a VPN or proxy to access 390k?

04 Why do you need my identity documents?

05 Who decides whether my jurisdiction permits online gaming?

06 How do I request a copy of my verification data or ask for deletion?

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