Reference

What Governs Your 390k Account

These terms set out the rules that apply when you access 390k, create an account, and use the platform for real-money activity. Access and eligibility depend on your local law and the region you are in — read these terms before you proceed.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated without noticeApplies to all devices

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How These Terms Apply to You

390k Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on 390k, you accept these terms in full. They cover how your account wallet works, what you can and cannot do on the platform, and how disputes are handled. Deposits made through bKash, Nagad, and Rocket are subject to the payment

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rules in these terms — including how funds are credited, held, and withdrawn. Your account balance is not a bank deposit; it is a credit held within the platform wallet for use on available games and categories. We may update these terms at any time. Continued
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use of the platform after an update means you accept the revised terms. If you do not agree, you should stop using the platform and request withdrawal of any remaining wallet balance. Access to 390k depends on whether real-money online gaming is permitted under the laws
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of the region you are in. We do not verify your local law on your behalf — that is your responsibility. Players in Dhaka and other parts of Bangladesh should check local rules before registering. These terms do not create any employment, partnership, or agency relationship
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between you and 390k.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute, account closure request, or data query, you can reach our support team through the channels below. We handle terms-related queries separately from general account help — use the subject line 'Terms Query' so your message is routed correctly.

Team online

Live Chat

Available directly from your account dashboard. Use this for urgent queries about account access, wallet holds, or transaction disputes under these terms.

Email Support

Send terms and account queries to our support address listed in your account settings. Include your registered mobile number and the subject 'Terms Query' for faster handling.

Help Centre

The Help Centre covers common questions about account rules, wallet behaviour, and what these terms mean for your bKash, Nagad, or Rocket transactions.

DATA AND SECURITY

How We Handle Your Account Data

These points cover how 390k manages the data tied to your account under these terms — what we keep, why, and how you can act on it.

Account Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by our internal policy. You can request a summary of what we hold.

Security Practices

Account access is protected by OTP verification sent to your registered mobile number. We do not store your bKash, Nagad, or Rocket PIN — those stay on your wallet app.

Cookies and Session Data

We use session cookies to keep you logged in and to track your wallet state. These are not used for advertising. You can clear them from your browser or app settings at any time.

Requesting Changes

To update your registered details, close your account, or ask us to delete your data, submit a request through live chat or email with your account ID and the change you need.

Terms Questions Answered

Common questions about what these terms mean for your account, your wallet, and your rights as a 390k account holder.

These terms apply to anyone who creates an account on 390k and uses the platform for real-money activity. Access depends on your location and whether local law permits it.

Yes. We may update these terms at any time. We will post the updated version on this page. Continued use of your account after any update means you accept the new terms.

If your account is closed — by you or by us — any remaining wallet balance is subject to the withdrawal rules in your account settings. Contact support to initiate the process.

Yes. All deposits and withdrawals made via bKash, Nagad, and Rocket are governed by the payment rules within these terms, alongside the individual policies of each payment provider.

Contact support via live chat or email with your transaction reference and account ID. Mark the subject as 'Terms Query' so it reaches the right team for review.

We hold your account registration details, transaction history, and session data. You can request a summary of what we hold by contacting support with your account ID.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoCricket Scorer InfoCrash HotSpin

What Governs Your 390k Account

Reach Us About These Terms

Live Chat

Email Support

Help Centre

How We Handle Your Account Data

Account Data Retention

Security Practices

Cookies and Session Data

Requesting Changes

Terms Questions Answered

01 Who do these terms apply to?

02 Can 390k change these terms without telling me first?

03 What happens to my wallet balance if my account is closed?

04 Do these terms cover my bKash and Nagad transactions?

05 How do I raise a dispute about a transaction?

06 What data does 390k hold about me?

Terms & Conditions

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